Frequently asked questions for individuals
Designed to provide you with quick and comprehensive answers to the most common queries. We understand that clarity is key to a seamless customer experience.
Self Storage is renting a warehouse with a private space that suits your storage needs
Private spaces, air-conditioned and monitored by cameras, start from one meter by meter to 36 square metres
The space is estimated by the customer after packing and unpacking the items or placing them in boxes. If the correct estimate is not known, a picture of the items to be stored is shared and our customer service will inform you.
Self-storage services are available to individuals.
Upon completion of the rental procedures, entry is available from 6 am to 1 midnight, all days of the week.
Store all personal belongings such as furniture, electronics, archive files, books or packaging materials.
There are transportation, packaging, and inventory management services
When the contract period expires and the unit is not vacated, the contract is automatically renewed for an additional month, and it is mandatory to pay the bill
The unit will be closed by the warehouse management until the late payment is scheduled
Frequently asked questions for Companies
Designed to provide you with quick and comprehensive answers to the most common queries. We understand that clarity is key to a seamless customer experience.
We provide Food and Drug Authority permits (licensed third-party warehouse).
Categories: Cosmetics – Medical Supplies – Food Products.
Municipality and Civil Defense permits are also available.
Direct pickup and delivery from our warehouse are not available, but we coordinate with another company upon agreement.
We do not offer inventory management. The storage unit is managed by the customer.
No, but our warehouse permit facilitates the process of obtaining your product's permit (you can apply under our license).
It simplifies the process of obtaining a Food and Drug Authority permit.
Once the rental process is complete, entry is available from 6 AM to 1 AM every day of the week.
If the contract expires and the unit is not vacated, the contract is automatically extended for an additional month, and the invoice must be paid.
The unit will be locked by warehouse management until the overdue payment is scheduled.
The unit, including loading and unloading goods, is managed by the customer.
Tabby – Visa – Mada – Direct payment at branches.
No, there is no power source.
The spaces are air-conditioned, with temperatures ranging from 18 to 26 degrees Celsius.
Note: Some non-air-conditioned spaces are available at the Dammam branch.
No, cars cannot be stored due to the narrow aisles, which do not accommodate vehicles.
Yes, private or shared workspaces are available for monthly rent in Riyadh and Jeddah.